Returns & Exchanges

At PÜR Minerals, we want you to love your clean beauty routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If you are not completely satisfied with your purchase, you may return it for a full refund of the purchase price, excluding shipping and handling.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Products

  Securely place the items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.